Top 13 Benefits of Chatbots in Business This results in reduced frustration and annoyance for your customers. Providing excellent CX is critical for nurturing loyalty and increasing customer lifetime value – something that benefits all businesses. Chatbots offer businesses multiple benefits – and this is why adoption is[…]

What Is an NLP Chatbot And How Do NLP-Powered Bots Work? NLP is a tool for computers to analyze, comprehend, and derive meaning from natural language in an intelligent and useful way. This goes way beyond the most recently developed chatbots and smart virtual assistants. In fact, natural[…]